Learn to lead people with confidence: leadership styles, emotional intelligence, feedback, delegation, one-on-ones, OKRs, difficult conversations, coaching and leading change, with real scripts and a 90-day plan for new managers.
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Every lesson starts by telling you what you’ll be able to do.
Real-life cases from U.S. households and small businesses.
Check what you learned with immediate feedback.
Practice first, then compare with the solution.
4 levels · 16 lessons · 3h 22min of content
Kotter's leadership vs. management, sources of influence, leadership without authority and a time audit of your week.
Goleman's six styles, Situational Leadership, transformational and servant leadership, with phrases for each style.
Goleman's five components of EI, the Johari Window, a four-step pause routine and empathy you can hear.
Five active listening moves, bottom-line-up-front writing, choosing the right channel and the teach-back method.
The Center for Creative Leadership's SBI model, Radical Candor, feedback scripts and how to receive feedback well.
What to delegate, the seven levels of delegation, a five-part delegation script and break-even math.
Cadence and time cost, a 30-minute agenda, a question bank and your first 1:1 with a new direct report.
Herzberg, self-determination theory, the progress principle, specific recognition, stay interviews and turnover math.
SMART goals, objectives and key results, a worked progress calculation and weekly OKR check-ins.
The three conversations, STATE and contrasting, a prep worksheet, opening lines and handling emotional reactions.
Task, relationship and process conflict, the Thomas-Kilmann modes, interests vs. positions and a mediation script.
One-way and two-way doors, RAPID roles, a weighted decision matrix, six common biases and the pre-mortem.
Psychological safety, working agreements, async updates, time-zone overlap and avoiding proximity bias.
The GROW model with a sample conversation, seven coaching questions, the skill/will matrix and 70-20-10 development plans.
Kotter's eight steps, Bridges' transition model, ADKAR, a change announcement script and responses to resistance.
Mindset shifts, leading former peers, five conversations with your boss, a listening tour and a 30-60-90-day plan.
A practical leadership course for new managers, team leads and anyone who leads without the title. Instead of theory alone, every lesson gives you word-for-word scripts, real workplace cases (a new operations manager in Chicago, a remote engineering lead in Seattle, a restaurant shift manager in Atlanta) and exercises with step-by-step solutions.
You'll learn the difference between leading and managing, Goleman's leadership styles and emotional intelligence, active listening, the Center for Creative Leadership's SBI feedback model, the seven levels of delegation and one-on-ones that actually work. Then you'll move on to motivation and recognition, OKRs with a worked progress calculation, difficult conversations, conflict management, decision-making and cognitive biases, remote and hybrid teams, coaching with the GROW model and leading change with Kotter's eight steps. The course ends with a complete 90-day plan for first-time managers. Sixteen lessons in four levels, with interactive quizzes and a free certificate.
Includes a free download: the leadership toolkit spreadsheet (Excel and Google Sheets compatible) with a one-on-one meeting template, an OKR tracker that calculates progress with formulas and a delegation matrix that shows your break-even week and the hours you'll free up.
Templates and practice data you’ll use throughout the course. Free, no sign-up.
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